FAQ

Do I need to have my chimney swept every year?

Sometimes. Frequency of cleaning depends upon amount of use, the type of appliance you have, how well your chimney system operates, and the moisture content of your firewood. 

That being said, we strongly recommend that every chimney and it's respective appliance(s) (including water heater and furnace venting) be at least INSPECTED YEARLY.

As a matter of fact, the National Fire Protection Association (NFPA) states, "chimneys, fireplaces, and vents SHALL be inspected at least once a year" - NFPA 211.14.2. 

Do you offer gift certificates?

Absolutely! Nothing says you care like keeping your friends and family safe. Contact either office for more details and help with choosing the proper gift amount and purchasing the gift certificate.

We are also proud to accept Watertown Area Chamber of Commerce gift certificate checks!

Which payment methods do you accept?

We accept all major credit cards and personal/business checks. Our field technicians can accept cash, but may not have the ability to make change.

Do your technicians wear masks?

COVID-19 has definitely changed the way we operate. We do our best to maintain 6 feet from you when in your home. In addition, all of our trucks have masks onboard. Our technicians are more than willing to wear one at your request. Please tell the office when scheduling your appointment or when they arrive that you prefer them to wear a mask. We are there to make your house a safer place, and the last thing we want is to unintentionally infect a member of your household with COVID-19!